Platform settings
Customise the settings relating to the appearance and management of your platform.
| Features | Add-on cost (pa) | |
| Customise your platform: | ||
| Set up a single platform (or several linked platforms) | ● | - |
| Set up or renew a custom domain | Add-on | £25 |
| Add your logo / logomark | ● | - |
| Add platform colours | ● | - |
| Select platform font (titles only) | N/A | - |
| Select homepage template | N/A | - |
| Add homepage title | ● | - |
| Add homepage strapline | ● | - |
| Add homepage image | ● | - |
| Add homepage buttons and links | ● | - |
| Customise your platform preferences: | ||
| Set up registration preferences | N/A | - |
| Set timezone | ● | - |
| Set short and long date format | ● | - |
| Set 12- or 24- hour clock | ● | - |
| Set platform languages (if language available) | ● | - |
| Set platform location and default maps | ● | - |
| Set permission levels for administrators | ● | - |
| Add member account types | N/A | - |
| Add custom filters and tags | Add-on | £25pa |
| Add custom navigation | Add-on | £25pa |
| Add custom personal dashboard | N/A | - |
| Add custom forms | N/A | - |
| Add custom footer | ● | - |
| Add platform partners | Add-on | £25pa |
| Add custom SEO settings | ● | - |
| Add social network links | ● | - |
| Customise email notifications (copy only) | N/A | - |
| Set up custom 'How did you hear about us from?' form | N/A | - |
| Customise registration flow | N/A | - |
| Customise administrator access | N/A | - |
| Set up member approval | N/A | - |
| Only display completed profiles in the member's stream | ● | - |
Activity settings
Settings relating to the customisation of the 'Activities' stream.
| Features | Add-on cost (£) | |
|
Select platform activities (must have at least one of the below enabled):
|
Timebank & events only |
Extra features range from £1,000 to £2,000 per year |
| Set timeframe for activity review, expiry & notifications | Add-on | £25 |
| Allow non-logged in users to add an activity | N/A | - |
| Enable light forms (changing basic information without admin approval) | ● | - |
| Set custom activity badges | Add-on | £250pa |
| Additional settings for the Timebank feature (if enabled): | ||
| Allow / set starting credits | ● | - |
| Allow / set negative credits | ● | - |
| Allow members to donate credits | ● | - |
| Set up 'record an exchange' (quick time trades) | ● | - |
| Additional settings for the Events feature (if enabled): | ||
| Enable event booking | Add-on | £500 |
Member settings
Settings for keeping members safe and engaged.
| Features | Add-on cost (£) | |
| Set username / full name for registration | N/A | - |
| Approve members after registration | ● | - |
| Allow members to message all members | ● | - |
| Prevent members from changing their account type | N/A | - |
| Enable contact fields in member profiles | ● | - |
| Allow members to edit their activities | ● | - |
| Allow users to toggle between username / full name | ● | - |
| Hide member stream | ● | - |
| Hide member profiles to logged-out users | ● | - |
| Enable social sharing | ● | - |
| Add a custom form to registration | N/A | - |
| Set member's filter choices to public by default | ● | - |
| Manage lockout settings | N/A | - |
| Allow non-logged in users to add an activity | N/A | - |
| Set custom member badges | Add-on | £250pa |
| Set up member verifications | Add-on | £250pa |
| Set up member associations | N/A | £500pa |
Collaboration tool settings
Settings relating to collaboration tools.
| Features | Add-on cost (£) | |
|
Select collaborations tools (from the list below):
|
Add-on | Extra features range from £1,000 to £2,000 per year |
| Teams (if enabled): | ||
| Allow members to set up and participate in teams | N/A | - |
| Set team permissions (e.g. open to all or invite only, visible or hidden) | N/A | - |
| Allow only admins to set up teams | N/A | - |
| Set up file sharing | N/A | - |
| Enable Teams widgets (integrating SurveyMonkey & Trello) | N/A | - |
| Guides (if enabled): | ||
| Set up new guides | N/A | - |
| Integrate Dropbox (to share files with members) | N/A | - |
| Restrict guides to member types or badges | N/A | - |
| Allow comments on guide pages | N/A | - |
| Allow users to rate usefulness of guide page | N/A | - |
| Allow users to mark guide pages as complete | N/A | - |
| Campaigns (if enabled): | ||
| Set up new campaigns | N/A | - |
| Tag campaign sponsors | N/A | - |
| Share campaign news | N/A | - |
| Goals (if enabled): | ||
| Set up goals | N/A | - |
| Add a goal buddy (helper) to goals | N/A | - |
| Set up low score alerts and messages | N/A | - |
| Respond directly to members | N/A | - |
| Add recommended actions for users with goals | N/A | - |
Alerts and notifications
Different ways to communicate with your members.
| Features | Add-on cost (£) | |
| Set up and customise automated platform notifications | N/A | - |
| Send platform-wide messages | ● | - |
| Integrate your Mailchimp account | Add-on | £50 |
| Send weekly emails of activities that match members saved preferences | Add-on | £250pa |
| Send twice-weekly email digests | Add-on | £250pa |
Page creation tools
Tools to build beautiful web pages and integrate user-generated content.
| Features | Add-on cost (£) | |
| Create standard pages | ● | - |
| Create thematic landing pages (embedding user-generated content) | Add-on | £50pa |
| Create microsites (advanced landing pages) | Add-on | £50pa |
Platform statistics
Comprehensive stats to assess your progress.
| Features | Add-on cost (£) | |
| View, download and query activity stats | ● | - |
| View, download and query member stats | ● | - |
| View stat summaries and social value calculation | ● | - |
| Download raw stats | ● | - |
| Access visitor stats (via Google Analytics) | Add-on | £100pa |
| Access quarterly reports | Add-on | £500pa |
| Receive an annual review from the Made Open team | Add-on | £500pa |
Admin controls
Admin controls accessed via your Control Panel.
| Features | Add-on (£) | |
| Platform management: | ||
| Edit platform settings (see 'platform settings' table) | ● | - |
| Member management: | ||
| Search members | ● | - |
| Edit and manage member profiles / details | ● | - |
| Approve members to your platform | ● | - |
| Set up sub-accounts (accounts managed on behalf of members) | ● | - |
| Message all members | ● | - |
| Page management: | ||
| Add / edit / delete pages | ● | - |
| Import (duplicate) pages | N/A | - |
| Badge management: | ||
| Add / edit / delete badges | N/A | - |
| Manage badge applications | N/A | - |
| Bulk assign badges | N/A | - |
| Activity management: | ||
| Search activities | ● | - |
| Edit / review activities | ● | - |
| Amend status of activities (e.g. from pending to live) | ● | - |
| Timebank management (different from other activities): | ||
| Search activities | ● | - |
| Manage timebank applications | ● | - |
| Manage exchanges (helps admins support person-to-person exchanges) | ● | - |
| Timebanking exchanges management | ● | - |
| Add offline exchanges | ● | - |
| Campaign management: | ||
| Add / edit / remove campaigns | N/A | - |
| Team management: | ||
| Enable team widgets | N/A | - |
| Guide management: | ||
| Add / edit / remove guides | N/A | - |
| Goal management: | ||
| Add / edit / remove goals | N/A | - |
| Reported items: | ||
| Manage reporting messages | ● | - |
| Manage reporting ideas (if enabled) | ● | - |
| Manage reporting comments (if enabled) | ● | - |
| Manage reporting documents (if guides enabled) | N/A | - |
Support and training
Support you can expect from our account and technical team.
| Features | Add-on cost (£) | |
| Set up and customise your platform using our Welcome Pack | N/A | - |
| Enter a pre-launch phase for user testing and soft launch | N/A | - |
| Access videos and tutorials to help with day-to-day operations | ● | - |
| Access a dedicated hub for efficient issue and project tracking | N/A | - |
| Access revenue-generation strategies and resources | ● | - |
| Access personalised training with valuable tips, tricks and updates | Add-on | £50p/h |
| Access 1-2-1 tutorials on mastering management and moderation duties | Add-on | £50p/h |
| Access ongoing support from your 'Nominated Individual' | Add-on | £50p/h |
| Access support from our expert team of designers and strategists | Add-on | £100p/h |
Want even more?
To upgrade to a more comprehensive community platform, visit Made Open, the parent company of Time4Good.
Their unique community software stands out from all other options available on the market and serves a variety of industries and professions.
