Privacy Policy
This privacy policy explains how we (Time4Good) handle your personal data on our platform. But just imagine a mama lion protecting her cubs. Yep? Ok, please continue...
Here’s our promises to you:
- We only collect info to make your experience better.
- We ask for your Ok before gathering any personal details.
- We never sell your data to third parties.
- We explain why we're collecting info, unless it's obvious.
- We keep your data safe and sound.
- We respect your data preferences and rights.
- We only send you emails about your use of T4G.
- We get your thumbs-up before sending any marketing emails.
Basically, we'll watch over you and watch out for you (like mama). We're not here to exploit you like, well let us think, which social networks sell your data and bombard you with unwanted ads all day, everyday? Yeah, we're not like them.
1. Who we are
We are Time4Good - a limited company registered in England and Wales (reg no. 15825125).
Our sister company, Made Open (reg no. 4309700), who own the T4G tech, are registered with the Information Commissioner’s Office (reg no: Z2818556). Our office address, shared with Made Open, is:
Unit FF26
Health and Wellbeing Innovation Centre
Truro
Cornwall
TR1 3FF
If Made Open or T4G handles your personal data while fulfilling our contract with you, T4G is the boss (data controller) and Made Open is the helper (data processor). In short, we've both got you covered, but T4G is ultimately responsible!
And let's not forget our good pals at Cloud Above - they're pretty important too! All data captured via this platform is securely stored with our internet hosting provider Cloud Above Ltd, of:
Unit 1,
1 King Mark House,
Tregunnel Hill,
Newquay,
Cornwall
TR7 1GF
We're not just ice creams and sandcastles down here in Cornwall!
2. What personal data we collect
All the personal data we collect is outlined in the table below. Don't worry, it's not as scary as it looks:
Identity data
Things like:
- Your name (mandatory).
- What you do (optional, but it'd be rude not to introduce yourself, right?).
- A profile image of you (optional, but others will like seeing a real person).
- Social media and website links (optional).
- Confirmation that you are over 16 (mandatory, because we're an adults-only club).
Location data
Things like:
- Your email address (mandatory, so we can contact you).
- Your phone number (optional, so we can help you if you want us to).
- Your address (optional, unless you want us to send you a surprise party invite).
Financial data
Things like:
- Your card details (optional, but mandatory if you want to become a premium user).
Marketing data
Things like:
- Are you in or out on the marketing front? (optional).
- Do you want to receive a newsletter? (optional).
- How often do you want to receive notifications? (optional).
Activity data
Things like:
- When you registered on T4G.
- When you last updated your profile.
- When you last added an activity.
- When you last made a connection.
- When you last spoke your mind (posted a message).
- When you last completed an exchange.
- Have you completed your profile?
- How many badges do you have?
- How many offers / requests have you made?
- How many KNs have you earnt?
- How many exchanges have you accepted / completed?
Technical data
Things like:
- Internet protocol (IP) address (automatic)
- Your login data (automatic)
- Browser type and version (automatic)
- Time zone setting and location (automatic)
- Browser plug-in types and versions (automatic)
- Operating system you use to access this platform (automatic)
We also collect what we call "aggregated data" — this is like looking at a crowd from afar; we can't tell who's who but we can identify trends and behaviours. That's our fancy way of saying we crunch numbers to make T4G even cooler.
3. How we use your personal data
We'll only ever use your personal data only for the listed purposes, unless we find a really good reason to mix things up. If we do, we'll update this Privacy Policy and lay out why we're making the change.
So, what's our "legal basis" for processing your personal data? Well, we're all about following the rules, especially those set by the EU's GDPR. We rely on:
- Contractual necessity: When we need your data for a contract.
- Legitimate interests: When it's necessary for our interests and yours.
- Compliance with law: When we must follow legal obligations.
- Consent: When you give specific approval.
We don't usually beg for your consent, except when we're trying to sweet-talk you into receiving our fabulous marketing messages.
| Purpose | Categories of personal data involved | Our legal basis for this use of data |
| Registering an account | Identity / contact data | Contractual necessity |
| Setting up your profile | Identity / activity data | Legitimate interest |
| Your activities | Activity / contact data | Legitimate interest |
| Your messages | Activity data | Legitimate interest / compliance with law |
| Your connections | Activity data | Legitimate interest |
| Joining a circle | Identity data | Legitimate interest |
| Member management | Identity / contact / activity data | Contractual necessity / legitimate interest |
| Communications | Contact data | Contractual necessity / legitimate interest |
4. Who we share your personal data with
You have our word, we will only use your information as described. Third parties only get their hands on your personal details with your consent (no consent, no hands) or to protect our business interests. We may share your info in these situations:
- With our employees to enhance the platform's user experience.
- When required by law.
- If we sell our business or assets.
- To establish, exercise or defend legal rights.
- To protect Time4Good or our partners.
| Who we share data with | What we share | Why we access it |
| Made Open Ltd | All data | As the software supplier, Made Open processes data on behalf of T4G. |
| Time4Good Ltd | All data | Time4Good are the data controller responsible for deciding how and why personal data is processed. |
| Cloud Above Ltd | Technical data | Data from our software is safely stored by our hosting provider, Cloud Above Ltd. |
| Mailgun | Contact data | To process important system notifications, like "You have a new connection request". |
| Mailchimp | Contact data | To send important website updates and information, such as "We've updated our terms and conditions". |
| Google Analytics | Technical data | To use website data to enhance user experience. |
5. How we secure your personal data
We take your data security seriously. Your info sits snugly on our UK-based servers with top-notch protection - think strong passwords, regular updates and a firewall that's the envy of other firewalls.
To fend off hackers, we've got fancy tricks like password hashing and salting, plus secret ninja moves against things like SQL sneak attacks. But remember, the internet's like a crowded market - pretty safe, but you still gotta watch your wallet.
Keep your password close like it's your favourite snack. We won't ask for it unless you're logging in, and please, no sharing - your account is yours, plain and simple!
6. How long we store your personal data for
We'll hang onto your personal data until:
- You delete your account.
- You decide you want to be forgotten (like when you had that embarrassing haircut).
- We shut down the website (hopefully no time soon).
Or unless the law says we need to keep it longer.
You have the right to:
- Access your personal data, get a copy and make sure we're playing by the rules.
- Correct any incomplete or inaccurate personal data we hold about you.
- Ask us to erase your data if you think we're hoarding it for no good reason.
- Object if you think we've no Legitimate Interest to use your info for reasons that don't make sense.
- Hit pause on processing if you're not sure about the accuracy or what we're up to.
- Get your personal data in a format you or your best bud can understand.
- Withdraw consent (we'll inform you if this affects your access when you withdraw consent).
8. Things to be mindful of
Here are some important points to keep in mind:
- This platform is for users aged 16 and above; we don't collect data from those under 16.
- If you join a circle, admins might check references from third parties with your blessing.
- Our platform may link to third-party sites and their privacy rules may differ to ours - check them out when you step off our turf.
- If we need more data from you to follow the law and you don't share it when we ask, we might have to curb your platform fun.
- We don't blast you with ads from outsiders. Either way, opting out won't mess with the info you've shared here.
9. How to exercise your rights
To flex those rights we talked about earlier, email us at [email protected].
Accessing your personal data or waving other rights usually won't cost a penny. But if your request is off-the-wall, on repeat or just plain over-the-top, we might ask for a reasonable fee or politely decline.
To verify it's really you, we might need some specific info - gotta keep your data safe, after all. We'll aim to get back to you within a month, but if things get hairy or we're swamped with requests, it might take a bit longer. We'll keep you posted, promise!
10. Making a complaint
If you're not thrilled with this Privacy Policy or how we handle your data, drop us a line at [email protected].
If we can't smooth things over, you can always call in the big guns - your local data protection authority, like the UK's Information Commissioner's Office, thanks to our buddy GDPR.
Thanks for reading our privacy policy. Did it give you more thrills than a mystery novel or was it about as exciting as watching paint dry? We certainly hope we explained ourselves clearly.
